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Navigating Change In Non-Emergency Medical Transportation

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  NEMT providers must adapt to the emerging "new normal," leveraging technology, navigating policy shifts and enhancing customer experience.


The article from Forbes Business Council, published on May 28, 2025, discusses the evolving landscape of non-emergency medical transportation (NEMT) and the need for providers to adapt to changes driven by technology, regulatory shifts, and consumer expectations. It highlights the importance of embracing digital solutions like telehealth integration and real-time tracking to enhance service delivery and efficiency. The piece also emphasizes the necessity for NEMT companies to comply with new regulations aimed at improving patient safety and care quality, while also addressing the growing demand for personalized and flexible transportation options. The author suggests that successful navigation of these changes requires a proactive approach, continuous innovation, and a strong focus on customer-centric services to meet the diverse needs of patients and healthcare providers.

Read the Full Forbes Article at:
[ https://www.forbes.com/councils/forbesbusinesscouncil/2025/05/28/navigating-change-in-non-emergency-medical-transportation/ ]