Auckland Transport urged to do better in managing unplanned transport disruptions

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^{Published in Automotive and Transportation on Tuesday, May 13th 2025 at 14:41 GMT by rnz}

AT's systems for managing disruptions are largely manual, complex, and have resulted in long delays in telling the public, an Office of the Auditor General report found.

The article from RNZ discusses the frustrations of Auckland residents and business owners due to frequent and poorly managed unplanned transport disruptions, such as the closure of State Highway 1 for emergency repairs. Auckland councillor Mike Lee criticized Auckland Transport (AT) for its inadequate communication and management during these events, suggesting that AT needs to improve its crisis management and communication strategies. Lee proposed that AT should have a dedicated team to handle such disruptions and better inform the public about alternative routes and transport options. The article also mentions the economic impact of these disruptions, with businesses losing customers and residents facing significant delays.

Read the Full rnz Article at:
[ https://www.rnz.co.nz/news/national/560901/auckland-transport-urged-to-do-better-in-managing-unplanned-transport-disruptions ]