UP launches WhatsApp chatbot for transport services, brings RTO functions to citizens' fingertips

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UP launches WhatsApp chatbot for transport services, brings RTO functions to citizens' fingertips

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UP launches WhatsApp chatbot for transport services, brings RTO functions to citizens' fingertips

^{Published on Friday, May 2nd 2025 at 22:01 GMT by ThePrint}

Lucknow, May 3 (PTI) In a move to make government services more accessible and efficient, the Uttar Pradesh Transport Department has launched a 24
7 WhatsApp chatbot to offer key transport-related services directly to citizens, officials said Saturday. Vehicle registration services, driving licence details, challan status, and more can be accessed without standing in a queue [
]

The Uttar Pradesh government has introduced a WhatsApp chatbot to enhance transport services and bring Regional Transport Office (RTO) functions directly to citizens. Launched by Transport Minister Dayashankar Singh, the chatbot, accessible via the number 8881888188, allows users to access services like license and vehicle registration information, pay taxes, and apply for permits. This initiative aims to improve efficiency, reduce corruption, and make transport-related services more accessible to the public. The chatbot is part of a broader effort to digitize and streamline government services in the state.

Read the Full ThePrint Article at:
[ https://theprint.in/india/up-launches-whatsapp-chatbot-for-transport-services-brings-rto-functions-to-citizens-fingertips/2613615/ ]

Publication Contributing Sources

ThePrint

N@N

UP launches WhatsApp chatbot for transport services, brings RTO functions to citizens' fingertips