Automotive and Transportation
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Automotive and Transportation
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'Massive Shift' Ahead for Car Dealers as AI Gains Traction


Published on 2025-02-14 15:21:31 - Newsweek
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  • Scout Motors, a recently revived American vehicle company, is squaring off with Volkswagen Group dealer groups in court. The company, financed largely by the Group, plans to take a digital-first approach to sales when its first vehicles go on sale toward the end of the decade.

The article from Newsweek discusses how artificial intelligence (AI) is transforming the car buying experience at dealerships. AI technologies are being integrated to enhance various aspects of the sales process, from customer interaction to inventory management. Dealerships are using AI to provide personalized vehicle recommendations, streamline the sales process, and improve customer satisfaction by reducing wait times and offering virtual consultations. AI chatbots and virtual assistants help answer customer queries in real-time, while machine learning algorithms analyze customer data to predict preferences and optimize pricing strategies. Additionally, AI helps in managing stock levels more efficiently, predicting demand, and even assisting in after-sales services like scheduling maintenance. However, the article also touches on concerns about privacy, job displacement, and the potential for AI to create a more impersonal buying experience, although many in the industry believe AI will augment rather than replace human interaction.

Read the Full Newsweek Article at:
[ https://www.newsweek.com/car-buying-dealerships-artificial-intelligence-ai-impacts-2026182 ]
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