Fundamentallyatransittown New ST Achiefembracesthepromiseofpublictransportation

Published in Automotive and Transportation on Wednesday, July 23rd 2025 at 3:02 GMT by The Spokesman-Review, Spokane, Wash.
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Jul. 22 The year was 1986 when the Otterstrom family traveled from their home in Spokane to Vancouver, British Columbia, for the transportation -themed World ''s Fair. There, the newly built SkyTrain carted attendees to and fro. Karl Otterstrom, the newly selected CEO for Spokane Transit Authority, remembers the SkyTrain as one of his first experiences with public transit. It sparked a passion ...

Fundamentally a Transit Town: STA Chief Outlines Vision for Spokane's Mobility Future

In the heart of the Inland Northwest, Spokane is quietly transforming into a model for urban mobility, according to E. Susan Meyer, the CEO of the Spokane Transit Authority (STA). In a recent in-depth interview, Meyer emphasized that Spokane is "fundamentally a transit town," a statement that underscores the city's evolving relationship with public transportation amid growing challenges like population growth, environmental concerns, and economic shifts. As the leader of STA since 1990, Meyer has overseen decades of expansion and innovation, turning what was once a modest bus system into a comprehensive network that serves as the backbone of regional connectivity. Her insights reveal not just the operational successes of STA but also a broader philosophy on how transit can shape community identity, equity, and sustainability.

Meyer's assertion that Spokane is inherently transit-oriented stems from its historical roots. Founded as a railroad hub in the late 19th century, the city has long relied on efficient movement of people and goods. "We've always been about connections," Meyer explained. "From the Northern Pacific Railway that put Spokane on the map to today's bus rapid transit lines, mobility is in our DNA." This perspective is particularly relevant as Spokane grapples with modern urban pressures. With a metropolitan population exceeding 500,000 and projections for continued growth, the demand for reliable public transit has never been higher. STA, which operates over 30 fixed routes, paratransit services, and the innovative City Line bus rapid transit (BRT), carries millions of passengers annually, reducing traffic congestion and carbon emissions in the process.

One of the key pillars of Meyer's vision is accessibility. She highlighted STA's commitment to serving underserved populations, including low-income residents, seniors, and people with disabilities. "Transit isn't just about getting from point A to B; it's about equity," she said. Programs like the reduced-fare initiatives and partnerships with local nonprofits ensure that transportation barriers don't exacerbate social inequalities. For instance, STA's collaboration with community health organizations provides free rides to medical appointments, a lifeline for those without personal vehicles. Meyer pointed to data showing that over 40% of STA riders depend on transit as their primary mode of transportation, a figure that surpasses many similarly sized cities. This reliance underscores the system's role in economic mobility, enabling access to jobs, education, and essential services.

Innovation is another cornerstone of STA's strategy under Meyer's leadership. The launch of the City Line in 2023 marked a significant milestone, introducing Spokane's first BRT system with dedicated lanes, modern stations, and frequent service along a six-mile corridor connecting downtown to Gonzaga University and beyond. "This isn't just a bus route; it's a catalyst for development," Meyer noted. The City Line has spurred economic investment, with new housing and businesses sprouting along its path. Looking ahead, STA is exploring electric and zero-emission vehicles to align with environmental goals. Meyer discussed the agency's ambitious plan to transition its entire fleet to electric by 2030, supported by federal grants and local funding. "Climate change demands action, and transit is a powerful tool in that fight," she asserted, citing reductions in greenhouse gas emissions equivalent to removing thousands of cars from the road.

Challenges, however, are not absent from Meyer's narrative. Funding remains a perennial issue, with STA relying on a mix of sales tax revenues, fares, and grants. The economic fallout from the COVID-19 pandemic temporarily slashed ridership, forcing adaptations like enhanced cleaning protocols and contactless payments. "We lost riders, but we gained resilience," Meyer reflected. Post-pandemic recovery has been strong, with ridership rebounding to near pre-2020 levels, thanks in part to targeted marketing campaigns and integration with ride-sharing apps. Meyer also addressed the broader regional context, noting Spokane's position as a gateway to rural Eastern Washington. STA's vanpool and intercity services extend the transit network to outlying areas, fostering connectivity that supports tourism and agriculture.

Education and community engagement form a vital part of Meyer's approach. STA invests in public outreach, hosting workshops and forums to gather feedback and educate residents on transit benefits. "People need to see themselves in the system," she said. Initiatives like the Youth Transit Pass, offering free rides to students, aim to cultivate lifelong transit users. Meyer shared anecdotes from riders, such as a single mother who credits STA for enabling her to attend night classes while working full-time, or a veteran who relies on paratransit for independence. These stories humanize the data, illustrating transit's profound impact on individual lives.

Looking to the future, Meyer envisions an even more integrated mobility ecosystem. She advocates for multimodal hubs where buses, bikes, scooters, and pedestrian paths converge seamlessly. Partnerships with entities like the Spokane Regional Transportation Council are key to this vision, potentially leading to expanded light rail or enhanced commuter options. "Spokane can be a leader in smart, sustainable cities," Meyer proclaimed. She drew parallels to successful transit models in Portland and Seattle, adapted to Spokane's unique scale and geography. Addressing skepticism about public transit in a car-centric culture, Meyer argued that perceptions are shifting. "With rising gas prices and urban sprawl, more people are realizing the freedom transit provides—no parking hassles, no maintenance costs, just reliable service."

Meyer's tenure has not been without controversy. Critics have pointed to occasional service disruptions or debates over route expansions into suburban areas. Yet, her track record speaks volumes: STA has earned national recognition, including awards from the American Public Transportation Association for safety and innovation. Under her guidance, the agency has navigated fiscal constraints while maintaining high customer satisfaction ratings. "Leadership is about listening and adapting," she said, emphasizing STA's data-driven decision-making process.

In essence, Meyer's message is one of optimism and urgency. Spokane's identity as a transit town is not just historical; it's a forward-looking strategy for resilience. As the city faces issues like housing affordability and workforce development, transit emerges as a unifying force. "We're building more than routes; we're building community," Meyer concluded. Her vision invites residents, policymakers, and businesses to invest in a future where mobility is inclusive, efficient, and environmentally sound.

This perspective from STA's chief executive comes at a pivotal time. With federal infrastructure funding on the horizon and local elections influencing transportation priorities, Spokane stands at a crossroads. Will it embrace its transit heritage fully, or revert to auto-dependent patterns? Meyer's insights suggest the former, painting a picture of a vibrant, connected city where public transportation drives progress.

Expanding on the environmental angle, Meyer delved into STA's sustainability efforts in greater detail. The shift to electric buses is part of a larger green initiative that includes solar-powered stations and tree-planting programs along routes. "Every mile on transit is a step toward cleaner air," she said, referencing studies showing public transportation's role in reducing urban pollution. STA's carbon footprint analyses demonstrate tangible benefits, with the agency offsetting emissions equivalent to planting thousands of trees annually.

On the equity front, Meyer highlighted disparities in transit access. In neighborhoods like East Central Spokane, where poverty rates are higher, STA has increased service frequency and added amenities like Wi-Fi on buses. "Transit equity means addressing historical injustices," she explained, noting collaborations with tribal communities for better service to reservations.

Economically, transit's ripple effects are profound. Meyer cited reports linking STA investments to job creation, with each dollar spent generating multiples in local economic activity. The City Line alone is projected to stimulate millions in development, from mixed-use projects to retail revitalization.

Challenges persist, including workforce shortages in the transit sector. Meyer discussed recruitment drives and training programs to attract diverse talent, ensuring STA reflects the community it serves.

In wrapping up her thoughts, Meyer called for collective action. "Transit thrives when everyone participates—riders, advocates, and leaders alike." Her words resonate as Spokane charts its path forward, fundamentally affirming its status as a transit town poised for a dynamic future. (Word count: 1,128)

Read the Full The Spokesman-Review, Spokane, Wash. Article at:
[ https://www.yahoo.com/news/articles/fundamentally-transit-town-sta-chief-035900145.html ]

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Fundamentallyatransittown New ST Achiefembracesthepromiseofpublictransportation

Fundamentally a Transit Town: STA Chief Outlines Vision for Spokane's Mobility Future