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Cycle & Carriage Invests S$50 Million in Future-Proofing

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  Published in Automotive and Transportation on Tuesday, January 13th 2026 at 11:35 GMT by Channel NewsAsia Singapore

Singapore, January 13th, 2026 - Cycle & Carriage, a leading automotive and logistics conglomerate, is making a significant stride toward future-proofing its operations with a substantial S$50 million investment in infrastructure across Singapore and Malaysia. This strategic move underscores the company's commitment to navigating the rapidly evolving landscape of the mobility sector, prioritizing digitalization, sustainability, and talent development to ensure continued relevance and customer satisfaction.

The investment isn't merely about upgrading existing systems; it's a complete reimagining of how Cycle & Carriage interacts with its customers and operates within a future increasingly dominated by electric vehicles, digital experiences, and a heightened focus on environmental responsibility.

A Digital Ecosystem for Enhanced Customer Experience

At the heart of this investment lies a new, comprehensive digital platform designed to revolutionize the customer journey. This isn't simply a cosmetic facelift to a website or the launch of a mobile application. Cycle & Carriage envisions a holistic digital ecosystem where customers can effortlessly access services, track orders, manage accounts, and engage with the company in a seamless and personalized manner. The platform aims to eliminate friction points and create a customer-centric experience, leveraging data and analytics to anticipate and meet individual needs. This includes features like proactive maintenance reminders based on vehicle usage, personalized service recommendations, and integrated payment options. Industry analysts predict that companies failing to offer this level of digital integration will struggle to retain customers in the coming years, as consumer expectations continue to rise.

Powering the Electric Vehicle Revolution

Recognizing the undeniable shift towards electric mobility globally, Cycle & Carriage is heavily investing in expanding its electric vehicle (EV) charging infrastructure. The commitment extends beyond simply installing charging points at Cycle & Carriage service centres; it involves strategic partnerships with other organizations to significantly broaden the accessibility of charging solutions for EV owners. This expansion is crucial not only for facilitating the adoption of EVs but also for demonstrating Cycle & Carriage's dedication to a greener future. With government incentives increasingly favouring electric vehicles, and public concern for environmental impact growing, Cycle & Carriage seeks to be a pivotal enabler of this transition. Sources suggest that the number of EVs on Singaporean roads is projected to exceed 50% by 2030, underscoring the urgency and importance of this infrastructure investment.

Cultivating a Future-Ready Workforce

Cycle & Carriage understands that technology and infrastructure alone are insufficient. The company recognizes that its employees are its most valuable asset, and substantial resources are being allocated to talent development programs. These programs are designed to equip employees with crucial skills in areas such as digital literacy, sustainable practices, and advanced customer service techniques. Training initiatives will focus on data analysis, digital marketing, EV maintenance and repair, and utilizing emerging technologies like artificial intelligence to improve operational efficiency and customer interactions. Cycle & Carriage is implementing mentorship programs and cross-departmental training opportunities to foster a culture of continuous learning and adaptation. The company's leadership believes that a well-trained and adaptable workforce is essential for navigating the complexities of the future automotive landscape.

Looking Ahead: A Sustainable and Customer-Centric Future

Cycle & Carriage's S$50 million investment represents a significant commitment to long-term growth and a forward-thinking approach to the evolving automotive industry. By embracing digitalization, championing sustainability through EV infrastructure development, and prioritizing talent development, the company aims to solidify its position as a leader in the region. This initiative positions Cycle & Carriage to not only adapt to future challenges but also to proactively shape the future of mobility, providing enhanced services and value to customers while contributing to a more sustainable and technologically advanced society. The move signals a clear message: Cycle & Carriage isn't just reacting to change; it's actively driving it.