Drivers demand greater transparency and security from garages, finds Digidentity

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Drivers demand greater transparency and security from garages, finds Digidentity

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Drivers demand greater transparency and security from garages, finds Digidentity

//automotive-transportation.news-articles.net/co .. and-security-from-garages-finds-digidentity.html

Published in Automotive and Transportation on Friday, November 29th 2024 at 5:01 GMT by Aaron Neefham
^{🞛 This publication is a summary or evaluation of another publication 🞛 This publication contains editorial commentary or bias from the source}

Drivers are increasingly prioritising data security when selecting garages for servicing and repairs, according to the findings of a new survey from Digidentity.

The article from AM-Online discusses a survey conducted by Digidentity, revealing that drivers are increasingly demanding greater transparency and security from garages. The survey found that 73% of drivers want more transparency in pricing, with many feeling that garages often overcharge or add unnecessary services. Additionally, there is a significant concern about data security, with 68% of respondents worried about how their personal information is handled by automotive service providers. This demand for transparency extends to the desire for clear communication about repair processes and the use of genuine parts. The findings suggest that garages need to adopt more open practices and robust data protection measures to meet customer expectations and maintain trust.

Read the Full AM-online Article at [ https://www.am-online.com/news/drivers-demand-greater-transparency-and-security-from-garages-finds-digidentity ]